Technologies de l'information — Apprentissage, éducation et formation — Management, assurance et métrologie de la qualité — Partie 3: Méthodes et métrologie de référence (MMR)

ISO/IEC 19796-3:2009 extends the reference framework for the description of quality approaches (RFDQ) defined in ISO/IEC 19796-1 by providing a harmonized description of the methods and metrics required to implement quality management and quality assurance systems for stakeholders designing, developing, or utilizing information technology systems used for learning, education, and training.